Return & Refund Policy
Effective Date: 2025-01-01
At Kids Boutique Co., we aim to ensure customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
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Items must be returned within 7 days of receiving the order.
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Items must be unused, unwashed, and in their original packaging with tags attached.
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Sale items and accessories are non-returnable.
2. Return Process
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Contact us at info@kidsboutiqueco.com or call 076 114 70 43 to initiate a return.
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Ship the item to: 386, Kandy Road, Kurunegala, Sri Lanka.
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Customers are responsible for return shipping costs.
3. Refund Policy
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Once we receive and inspect the returned item, we will process your refund within 7 business days.
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Refunds will be issued to the original payment method.
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Shipping fees are non-refundable.
4. Exchanges If you received a defective or incorrect item, please contact us immediately for an exchange.